NDIS Physiotherapy

NDIS Physiotherapy to help you live with freedom and independence

Physiotherapy can play an important role in helping National Disability Insurance Scheme participants stay mobile, manage discomfort, and remain independent at home and in the community.

At Pollinate Health, we support self-managed and plan-managed participants with mild to moderate physical needs. Care is delivered in our Carlton North clinic or in-home across Melbourne’s North and West, with programs tailored to your goals and everyday life.

What Is NDIS Physiotherapy?​

NDIS physiotherapy supports people living with disability to improve mobility, strength, balance, and overall physical function in line with their individual NDIS goals.

It can assist with maintaining function, building physical capacity, managing pain, and addressing movement limitations to support meaningful participation in daily activities.

As one of the therapeutic supports funded by the NDIS, physiotherapy focuses on enhancing a person’s ability to move and function as independently as possible.

NDIS physiotherapy aims to improve mobility, independence, and quality of life through targeted therapy and rehabilitation, supporting people with disability to engage more confidently in everyday life.

How much does Pollinate Health bill for NDIS treatments?​

NDIS participants can access a range of allied health supports through their plans, including physiotherapy. Pricing for NDIS physiotherapy is set by the National Disability Insurance Agency (NDIA), meaning the hourly rate is consistent across registered providers, regardless of who you choose to see.

As of 1 July 2025, the current NDIS price limit for physiotherapy is $183.99 per hour, with costs deducted from the funds allocated to physiotherapy within a participant’s NDIS plan. Travel and other non‑face‑to‑face supports may be billed separately in line with NDIS pricing rules.

At Pollinate Health, we work collaboratively with you and your broader NDIS team—including support coordinators and plan managers—to ensure your physiotherapy services are well coordinated and that you receive the maximum possible value from your NDIS funding.

What types of physiotherapy support you you have within your NDIS funding?

Pollinate Health accepts self-managed and plan-managed NDIS participants. We work closely with participants, families and support coordinators to ensure physiotherapy services align with plan goals and funding arrangements.

NDIS participant using a wheelchair outdoors, representing mobility and independence.

Who we support under the NDIS​

Pollinate Health supports NDIS participants whose goals and needs align with our clinic-based and community physiotherapy services.

Physical and functional support needs

We assist people experiencing mobility or movement limitations affecting everyday activities such as walking, balance, strength, or endurance.

Mild to moderate neurological and chronic conditions​

Our physiotherapists support people with stable neurological or long-term conditions where physiotherapy can improve function and confidence.

Conditions and challenges we commonly support​

This may include participants living with:

  • Chronic pain and persistent musculoskeletal conditions

  • Developmental delay or reduced coordination

  • Mild neurological presentations (e.g., Parkinson’s disease, MS)

  • Arthritis, osteoporosis, and other chronic health conditions

  • Rehabilitation following surgery or injury

  • Ageing-related mobility and balance decline

We do not provide physiotherapy for highly complex or high-support NDIS presentations requiring specialist disability services.

How NDIS physiotherapy works at Pollinate Health​

Our NDIS physiotherapy services are delivered in a way that suits your goals, preferences, and everyday routine. After an initial assessment, we develop a structured program that may include hands-on treatment, guided exercise, and strategies to support function and independence. Sessions can be provided in our clinic or through home and community visits, depending on what is most appropriate.

Clinic-based NDIS physiotherapy

Our Carlton North clinic provides a calm, supportive environment for assessment, hands-on treatment and exercise-based physiotherapy tailored to your goals and abilities.

Home and community visits

Where appropriate, we offer NDIS physiotherapy in your home or local community, allowing treatment to reflect real-world movement and daily challenges.

Our Treatment Approach

Based on your individual needs as a NDIS client, Pollinate Health qualified physiotherapist can offer you the following physiotherapy services:

  • Therapeutic massage
  • Rehabilitation
  • Personal Training and exercise planning
  • Pre- and Post- surgery physiotherapy
  • Musculoskeletal Physiotherapy

Evidence-based physiotherapy​

All care is guided by current evidence and individual assessment, ensuring treatment is appropriate, targeted and responsive to your needs.

Strength and rehabilitation when appropriate​

We incorporate strength and rehabilitation exercises when they are indicated and beneficial, without relying on intensive gym-based or machine-led programs.

Supporting your independence and daily function

Our focus is on practical outcomes—helping you move more comfortably, safely and confidently in your day-to-day life.

Why choose Pollinate Health as your NDIS physio?

If you’re looking for NDIS physiotherapy that is practical, respectful, and focused on meaningful progress, our team is here to help. Contact Pollinate Health to discuss whether our services are the right fit.

Frequently asked questions

What happens in my first appointment?

Before your first session, we’ll confirm your NDIS funding type (self-managed or plan-managed) and, where needed, liaise with your plan manager or support coordinator.

You’ll be asked to complete a short intake form outlining your medical history and goals so we can make the most of your appointment.

During the session, your physiotherapist will discuss your condition in detail, complete a thorough assessment, and begin developing a personalised treatment plan. This may include pain management, rehabilitation exercises, and recommendations for mobility aids or equipment where appropriate.

Not always. If your NDIS funding is self-managed or plan-managed, you can access physiotherapy from providers who are not NDIS registered, including Pollinate Health.

NDIS registration is generally only required for participants who are NDIA-managed.

We currently accept self-managed and plan-managed NDIS participants.

At this stage, we do not provide services for NDIA-managed plans.

Pollinate Health supports participants with mild to moderate physical and functional needs.

We do not currently provide care for highly complex disability presentations requiring specialist or multidisciplinary services.

No referral is required. Self-managed and plan-managed participants can book directly with our clinic.

We’ll confirm your funding arrangements before your first appointment.

Yes. Our physiotherapy supports practical, goal-focused outcomes such as improving strength, mobility, balance, independence, and participation in everyday activities.

Yes. Home and community-based physiotherapy is available where clinically appropriate and can be discussed during booking.

Yes. We regularly prescribe structured home-based exercise programs to support progress between sessions and help you work toward your NDIS goals.

We can provide written reports where clinically appropriate, including progress updates or functional summaries.

Report requests should be discussed with your physiotherapist, as additional fees and time may apply.

Yes. We regularly communicate with support coordinators and plan managers to ensure services align with participant goals and funding arrangements, with consent.

Session frequency depends on your goals, condition, and capacity. Your physiotherapist will discuss an appropriate plan after your initial assessment.

Simply contact our clinic to talk through your needs. We’ll confirm your funding type and help determine whether our NDIS physiotherapy services are the right fit.